β€” in touch with you β€”

A quick reply from a real human

Whether it's a general question, a billing query, an institutional licensing request, or a privacy request β€” the channels below get you to the right person fastest.

WRITE TO US

A single inbox, a real human β€” every message is read and replied to.

Inquiries we welcome

General Product questions, feedback, feature requests
Billing Invoices, refunds, subscription changes
Institutional Licensing Custom agreements for pharmacies, hospitals, universities
Privacy & Data UK GDPR / EU GDPR / KVKK rights (access, deletion, portability)

For faster triage, please note the relevant category in your email subject line.

β€” our response times β€”

No long waits for a reply

General Queries
Most replies within 24 hours
Billing
Answered within 1 business day
Privacy / Data Requests
Within 1 month max (UK GDPR / EU GDPR / KVKK)

Expect a reply from a real person with a name β€” not "Drugly Support Team".

LEGAL ENTITY

Drugly AI Bilgi Teknolojileri Ltd. Şti.

Drugly.ai is operated by a limited liability company registered in TΓΌrkiye and listed as the Data Controller of your data under KVKK.

Registered Address Istanbul, TΓΌrkiye
Data Controller Contact hello@drugly.ai
Company Details Available on request